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Transforming Healthcare

RenewU Massage Therapy is transforming healthcare by offering treatments to benefit both the body and mind. Physically, helping relax muscles, alleviate tension, and improve circulation. This can relieve pain, promote healing, and enhance physical well-being. Mentally and emotionally, inducing a state of calm reduces stress and anxiety while promoting a sense of overall relaxation. It's a holistic approach to wellness that addresses both physical and emotional needs, leaving individuals feeling rejuvenated, balanced, and revitalized.

A Modern Approach

With our integration of the Jane App, booking your appointments online is seamless and hassle-free. With the addition of direct billing, you can enjoy the convenience of scheduling your appointments at your fingertips while we take care of the billing process for you, ensuring a smooth and stress-free experience from start to finish.

What to expect on your visit

1

Introduction & Assessment.

You’ll be asked a few questions to help us tailor a treatment plan, which is a blend of your goals mixed with our professional insight.

(More time is needed for initial assessments)

2

Personalized treatment.

This is the part where you get to turn off and let the professionals do the work to help you feel renewed. We will be checking-in frequently to make sure the pressure is just right.

3

Homecare.

Massage is great, but you’ll really begin to see lasting results by the effort you put in outside of the treatment room. We work hard to find the best, most efficient exercises and stretches that you can commit to.

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Tips to Prepare for your Visit

Hydrate

Drink plenty of water before and after your massage to stay hydrated and help flush out toxins.

Arrive Early

Arriving a few minutes early allows you to relax and fill out any necessary paperwork without feeling rushed.

Communicate

Communicate any health concerns, preferences, or areas of focus with your massage therapist before the session begins.

Dress Comfortably

Wear loose, comfortable clothing to your appointment, gym clothing is a great option as it’s easy to slip on and off. A hair tie might also come in handy.

Avoid Heavy Meals

Try to avoid eating a heavy meal immediately before your massage, as it can make you feel uncomfortable during the session.

Relax

Take some time to relax and unwind before your appointment, whether it's through deep breathing exercises, meditation, or gentle stretching.

Turn Off Electronics

Disconnect from your devices and allow yourself to fully relax and disconnect during your massage session.

Follow Post-Massage Care

After your massage, follow any recommendations from your therapist, such as drinking water, stretching, or avoiding strenuous activity.

Rebook

Recovering from an injury often requires multiple massage sessions due to the body's gradual healing process, rebook to ensure you get that consistent support and prevent any delay in recovery.

Frequently Asked Questions

  • Wear comfortable, loose-fitting clothing or undress partially or completely, depending on your comfort level. You'll be draped with a sheet or towel during the massage for modesty and warmth. Communicate your preferences to your massage therapist for a comfortable experience.

  • The level of pressure used during the massage is tailored to your comfort and preference. While some techniques may cause temporary discomfort, it should not be painful. It's essential to communicate with your massage therapist throughout the session to ensure the pressure is appropriate for you. Your comfort and well-being are our top priorities.

  • We have a 24-hour cancellation policy for massage therapy appointments to ensure that our therapists' time is respected and to minimize disruption to our scheduling. When appointments are canceled at short notice or missed altogether, it can impact our ability to accommodate other clients who may be in need of treatment. Additionally, our therapists rely on a steady schedule to support their livelihood, and last-minute cancellations can result in lost income. By adhering to our cancellation policy, you help us maintain a smooth and efficient operation while also respecting the time and dedication of our therapists. Thank you for understanding and honouring our policy.

  • As a small business, we kindly ask that you note our payment policy. While we do not accept cash, we gladly accept other forms of payment commonly used in British Columbia, such as debit cards, credit cards (Visa, Mastercard), and sometimes electronic payment methods like Interac e-Transfer. Additionally, many massage therapy clinics, including ours, offer the convenience of direct billing to insurance companies, provided the client's insurance plan allows for this option. Thank you for your understanding and cooperation.

  • How often you should get a massage depends on various factors, including your individual needs, lifestyle, and budget. For general wellness and relaxation, getting a massage once a month or every few weeks can be beneficial. If you're dealing with specific issues such as chronic pain, injury recovery, or high stress levels, you may benefit from more frequent sessions, such as once a week or every other week. It's essential to listen to your body and work with your massage therapist to determine a schedule that meets your needs and goals while considering any budget or time constraints you may have.

  • In many cases, yes. Most extended health insurance plans in British Columbia reset massage therapy benefits annually, typically on January 1. However, the exact reset date and coverage amount depend on your individual insurance provider and plan. It’s always best to check with your insurer to confirm your yearly limit, whether a doctor’s note is required, and when your benefits renew.

  • RenewU offers a range of therapeutic massage services designed to support relaxation, pain relief, and recovery. These may include deep tissue massage, relaxation massage, sports massage, pregnancy (prenatal) massage, and therapeutic treatments tailored to address specific injuries, tension, or mobility concerns. Treatments are customized by a Registered Massage Therapist based on your goals and health needs.

“Victoria is an absolute gem! I originally came in for a gym injury - my lower back was in severe pain, and I needed an RMT asap. Within one session, I was able to move around again, and my pain reduced rapidly, allowing me to get back into the gym just a few days later. Her experience and background in personal training as well as Kinesiology, was an added bonus - she went over proper form with me and recommended exercises/strengthening that would help prevent injuries in the future.

Not only is she amazing at what she does, but she is extremely kind, easy to talk to, and makes you feel so comfortable. I can’t thank her enough and highly recommend her!”

- RAMAN BRAR, RENEWU CLIENT (LANGLEY, BC)